Covid Policy – Concept Eye Clinic

Covid-19 Policy

Our practice’s are open for appointments and when you visit us you can be rest assured your safety is our priority.

Since March 2020, we’ve been implementing a new and safer way of delivering eye care to our patients. All practices have had a Secure risk assessment. Our commitment to providing you high-quality, personalised care in a safe environment.

Each Practice follows

Full PPE for practice staff
Clinical-standard cleaning
UVC Sterilisation
Touchless frame measurements
OCT and Optomap scanning

During this unpredictable time we will continue to adapt to advice from global health leaders and the government to provide the best service we can.

I recently went to the new Concept Eye Clinic on Gosforth High Street and was very impressed! The premises is new and very high tech offering a wide range of the latest designer glasses. The team are friendly, approachable and extremely knowledgeable about the products and keen to help you wherever possible. I’ve booked in for my eye test in Theatre One – I can’t wait!!
Rani Rehan
The service as always at Concept Gosforth was excellent. The staff are so helpful and friendly and the surroundings very modern and welcoming. As far as customer experience goes I don’t think you could do much better and I would certainly recommend Concept to others .
Emily Stokoe
All the staff at concept are fantastic, they can’t do enough for you, always super helpful in helping you pick the perfect frame… or in my case frames! I have now a nice collection of 5 frames from concept. Wouldn’t go anywhere else.
Sam Trotter
Professional quick and helpful- and the frames and glasses are varied and from some unusual designers
Mart
I had a Blephex treatment today for drier than normal eyes and can highly recommend it. The lady who carried out the treatment fully explained why eyes become dry and gritty and what the treatment entailed. I was a bit nervous but she put me at ease. It only took 20 minutes, didn’t hurt at all and after the treatment my eyes felt rejuvenated and moistened. I was given great advice about caring for my eyes and also given eye drops and an eye mask to continue keeping my eyes healthy. If you are a sufferer then It is worth giving it a try.
Denise Murphy
Outstanding is a high accolade but a thoroughly well deserved one for Sam, Ross and the team at Concept Eye clinic in Tynemouth. The personal care and attention I have received has been excellent as I have come to expect over the last couple of years as a client. My eye health and care is obviously of the utmost importance and the professional advice I have received has been excellent. As a professional model aesthetics as well as functionality are extremely important for my work the choice of designer frames is excellent as was Sam’s advice when it came to choosing new frames. Tom Ford again!! Thanks again for your help. Highly recommended.
Tim Storer-Hicks

Concept Eye Clinic

4.1

review us on

Eleni Ntatova

16:44 15 Aug 22

I brought my gold chopard sunglasses in for them to fix before my holiday... and they very kindly tightened them for me. They were very friendly and kind I would recommend them!read more

Louise Southern

10:36 09 Jun 22

Michelle gave great advice, and helped me choose some lovely frames, as... well as ensuring value for money with lenses. The whole team were very welcoming. I have had only positive experiences with Concept Eye clinic over the years, and their new studio is fab.read more

Grant Mitchell

14:34 31 Mar 22

I have dealt with Sam and Ross at Tynemouth, and would like to say the... service I have received is exemplary! Nothing was too much trouble and I was fitted in at very short notice. These two members of staff are a credit to your business and I would have no hesitation in recommending this business, keep up the good work!read more

Clare Rutherford

10:23 21 Dec 21

My first visit and I'll definitely be back! Thank you so very much to... Michelle for managing to fix my favourite Gucci frames! Excellent service and such a warm welcome from Michelle and Gabriel. Highly recommend this store.read more

Boulder Beach

07:46 28 Oct 21

Such a beautiful surgery, the state of the art equipment ensures your eyes... are ok, then beautiful frames to choose from in a relaxed and stylish environment. The staff are so knowledgable, helpful and patient, they helped me choose the most beautiful frames that worked with my prescription. My eye test was incredible, such amazing equipment. and lovely optician, I know my eyes are healthy and I have the best lenses for my eyes. Thanks to you all.read more

Thien Qui

18:13 27 Oct 21

Courteous, friendly and the professional service, as always. Understanding... the needs of the service user and finding the best possible solution.read more

Luke Price

10:19 16 Oct 21

Weatherspoon C

15:37 06 Oct 21

From start to finish my experience at concept was straightforward from... firstly booking my appointment, the eye examination to choosing the frames. The staff are so helpful from the moment you walk in and answer any queries you may have.read more

Rowan Battle

06:57 04 Oct 21

Very professional Service

Nicola Nicholson

18:35 04 Sep 21

I had excellent service at the Gosforth store. The gentleman who served me... was very attentive and helped me find the perfect glasses. I would highly recommend this store.read more

Thomas Hill

12:01 20 Aug 21

Silver service for sunglasses repair. Will 100% be returning in future

Harold Dobson

16:06 20 Feb 21

I've used the Concept Eye Clinic in Gosforth High Street for a fair number... of years. It provides a really first-class, quality service. The "front of house" staff (Rahil & Gabriel) are very friendly and provide excellent advice regarding the choice of lenses and frames.read more

maxine good

19:16 16 Dec 20

Been here today for an eye test, staff are very proffessional efficient... and nice. Beautiful shop.read more

Jack Mitchell

21:39 31 Aug 20

5 star service and the best technology available.

Gybe1132

16:27 15 Feb 20

My optician friend (not local) said at 57yrs I should get an eye check if... buying specs off ebay. Latest kit, very professional, very slick and thorough eye examination which is worth paying for. Most refreshing was the complete absence of a hard sell to buy some vain glory frames that I would lose or break within a month. OK it’s glitzy for those who need that sort of thing but behind the front of shop is professionalism and competence. Will return when invited for my next follow upread more

Tim Parker

06:19 14 Dec 19

A fabulous range of spectacles from the leading brands set out in the most... fabulous setting. The level of investment and knowledge is evident when you step door in this new clinic. If you want to experience the best this is the only place to go.read more

Peter Clark

04:41 06 Dec 19

The level of care I have received from concept has always been nothing... other than exceptional. I attended the older clinic and Gosforth and more recently had my first appointment at their new flagship store. I was blown away when I went in from the fantastic decor to the broad range of high end glasses. The compliment this the level of detail that was provided from my eye examination unbelievable. What a fantastic set upread more

Ian K

06:10 25 Nov 19

Stunning clinic recommended to me by a client. Visited for my eye... examination which was incredibly thorough. The clinic is designed to the highest spec and they held a fabulous range of glasses to choose from. Extremely impressed with the optometrist I seen Vik who spent a decent amount of time with me to ensure nothing was missed.read more

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