Patient Care Adviser £22K + 

Concept Eye Clinic is a successful group of elite practices across the country providing advanced and high-quality patient eye care. We are looking for talented people in an office-based role, where you will serve as an interface for our clinics to deal with telephone queries. 

Essential 

• Exceptional communication and engagement skills 

• Ideally, we seek someone with optical knowledge 

• You must have a minimum of 3 years continuous experience in a corporate or health care environment in a customer facing role. 

• Experience of booking appointments 

• You are target driven 

• You are professional in your work approach. 

• Have a friendly/ warm and confident telephone manner 

• Have excellent literacy skills 

• Good to basic IT knowledge (training will be provided). 

• Ability to work on your own initiative. 

This is an exciting new opportunity for an experienced telephonist with first class customer care experience to join a progressive company. You will enjoy secure and rewarding prospects. 

Job Types: Full-time or Part time, Permanent 

Please provide a cover letter with an updated CV to shehla.naqvi@concepteyeclinic.com